Consumeradvice

Saving Money

I recently received a call claiming to be someone reaching out from my bank, advising that my account had been compromised, and that I should transfer money over to a ‘safe account’ with them. I transferred £1,200 and it turned out to be a scam. I feel so foolish. Can you help?

Bank transfer scams are becoming increasingly common, and can be very convincing, so do not be too hard on yourself about the fact you transferred the money. Very often this type of scammer will have additional information, including personal or banking details that they can use to come across as more genuine, and appear to …

I recently received a call claiming to be someone reaching out from my bank, advising that my account had been compromised, and that I should transfer money over to a ‘safe account’ with them. I transferred £1,200 and it turned out to be a scam. I feel so foolish. Can you help? Read More »

Making the Most of our Money as Consumers – #simplifyspending

Everyone is seeing the cost of household bills and shopping increase. Whilst some are preparing to weather the storm, for many, the choice between heating and eating is becoming a stark reality. There are things we can do to reduce our outgoings and help stretch our money that little bit further. As part of Advice …

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Energy Bills – Demystifying the Jargon & Sources of Support

With all the recent news about energy increases, price hikes, and everything else that is going on in the world, it’s easy to get bogged down and confused by the jargon being used. When it comes to how we spend our money, being in the know and understanding where it is going is more important …

Energy Bills – Demystifying the Jargon & Sources of Support Read More »

Making the Most of What We Have: New Year Planning 2021

We all do it. Well, I know I do. We make that list in the week between Christmas and New Year of all the things that we promise ourselves that we will do over the course of the next 12 months that will fix our lives, make us more financially stable and let us save …

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Deadline Looming for Mortgage Repayment Holidays

Coronavirus has had an impact on many key areas for consumers. Job losses through redundancy and loss of income through reduced hours and closure of workplaces, has become an all-too familiar reality for many. It means that already-tight budgets are being stretched further and household expenditure is being pushed to breaking-point. In September, the Financial …

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Advice Direct Scotland Lockdown Survation Poll

Advice Direct Scotland has conducted a nationwide Survation Poll assessing public opinion on a number of issues which have compounded by the public health crisis, including employment and travel. In light of the easing of lockdown restrictions in Scotland, we also sought to assess citizens’ feelings on returning to pre-lockdown activities, such as visiting bars …

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Season Tickets, Subscriptions & Memberships – Consumer Rights Under COVID-19 Restrictions

COVID-19 has drastically altered how consumers access and enjoy entertainment. Previously, we had access to many external sources of entertainment, including different ways of paying for them. However, lockdown restrictions has resulted in potentially irreversible changes to how consumers will spend money and interact with entertainment services. Restrictions have meant that many of the services …

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Lockdown: An Opportunity to Prepare, Plan and Get Your Ducks in a Row

Coronavirus has completely changed our daily lives; from the ability to see friends and family members to simple things such as popping to the shops for a loaf of bread. Reading through social media and the news is important in keeping up to date with the latest happenings but can leave us with a sense …

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Brighthouse Collapse – What Does This Mean For Consumers?

This afternoon (30th March 2020), the announcement was made that Brighthouse (the biggest rent-to-own operator in the UK) had collapsed, raising questions for many consumers with regards to their rights under prior hire purchase agreements. ‘Hire-purchase’, ‘conditional sale agreement’ or ‘rent-to-own’ are all generally used to refer to an agreement between a lender (in this case Brighthouse) and a …

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Gizmos and Gadgets – Avoiding Impulse Purchases and Understanding Consumer Psychology

For most of us, the purchase of a new gadget is exciting.  Opening the box and holding something which feels and looks shiny and new can be a great feeling. This interaction between the shiny new item, the act of opening the packaging and the anticipation of the experience is an important driver in encouraging …

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